I have Virgin Media at my student property. Because it’s shared between 8 people, we decided to go for the fastest package. And it certainly doesn’t disappoint.
I quite like how they provision the service to be faster than what you actually pay for. The cable modem is synced around 168 Mbps, which allows for various overheads, and results in them selling 152. But it’s clear that 160 Mbps is easily attainable, even during the ‘rush hour’ period around 6pm UK time.
Latency is equally impressive, see this ping graph from thinkbroadband.com:
The few blips near the end are probably me using Speedtest. Even in the evenings the latency is almost always below 30ms, with an average below 20ms.
The only minor letdown with the service was the supplied wireless router. Even though it was their new 802.11ac one, it lacked effective wireless range, probably due to built-in antenna. I purchased a separate wireless router and put the SuperHub into modem-only mode, which results in far superior wireless coverage. Even though my computer has an 802.11ac card, ac wireless doesn’t work in the 2.4Ghz spectrum, and I can’t use the 5Ghz band since it lacks wall penetration (I get faster wi-fi speeds on 2.4Ghz N rather than 5Ghz, even though 2.4 is very congested).
The best thing, in my opinion, is the price. £39pm may seem steep, but it doesn’t require telephone line rental (around £15 usually). It’s literally a no-brainer to go with Virgin if you don’t require a landline, since BT Infinity is both slower (*apart from upload), more susceptible to line length, requires an 18-month rather than 12-month contract, and is also more expensive once you factor in that line rental.